Refund Policy

At PitchHere, we are committed to providing our customers with products and services of the highest quality. If you are not completely satisfied with your purchase, we're here to help.

• 1. Eligibility for a Refund

  You may be eligible for a refund if you meet the following conditions:

  • You have made a purchase directly from our website or a designated sales channel.
  • Your request for a refund is made within our specified refund window.
  • The item(s) you wish to return is in its original, unused condition and in the original packaging.
• 2. Refund Request Process

  To request a refund, please follow these steps:

  • Contact our customer support team at hello@pitchhere.in within the specified refund window.
  • Provide your order number and a detailed explanation of why you are requesting a refund.
  • Our customer support team will review your request and provide you with further instructions.
• 3. Refund Window

  The refund window may vary depending on the product or service you purchased. Please check the specific product or service page on our website for the applicable refund window.

• 4. Refund Methods

  If your refund request is approved, we will process the refund in one of the following ways:

  • Credit Back to Your Original Payment Method: If you paid by credit card, debit card, or other online payment methods, the refund will be credited back to the original payment method.
  • Store Credit: In some cases, you may have the option to receive the refund amount as store credit to use on our website for future purchases.
  • Check or Bank Transfer: For certain cases, we may issue refunds via check or bank transfer.
• 5. Refund Processing Time

  The time it takes for your refund to be processed may vary depending on the payment method and your financial institution. Generally, refunds are processed within 5-7 business days after the approval of your request.

• 6. Non-Refundable Items and Services

  Please note that some items and services may not be eligible for refunds. These may include but are not limited to digital products, downloadable software, personalized or customized items, and services that have already been rendered.

• 7. Contact Information

  If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at hello@pitchhere.in.

• 8. Changes to this Refund Policy

  PitchHere reserves the right to update or modify this refund policy at any time. Please check this page periodically for any changes.

  By making a purchase with PitchHere, you acknowledge and agree to our refund policy as outlined above.